Staff attends a dementia training session, including our cat, Monty.
The Law Offices of Jeffrey G. Marsocci, PLLC is proud to announce that our office has undergone training to become certified as a Dementia-Friendly Business.
On Friday, February 5, 2016, the entire office (including our official greeter, Monty the cat) attended training by Dementia-Friendly Orange County, a part of The Dementia-Friendly America initiative. “As our law firm works more and more in the Medicaid Planning field, we felt it was extremely important for our staff and managers to undergo specific training to help spot signs of dementia and to be able to help clients feel comfortable, be respected, and get as much out of our services as possible,” Mr. Marsocci said. “It’s one thing to be able to help with legal documents and financial strategies in Medicaid Planning, but we have to also focus just as much, if not more, on providing peace of mind for our clients, especially if they are suffering from dementia.”
The training involved an overview of dementia, its symptoms, and the difficulties faced by people who have dementia. “Probably the most helpful part of the training was reviewing different scenarios being played out in video skits on how different businesses and their personnel assisted customers and clients showing signs of dementia,” Office Manager Alyssa Anderson said. “It gave all of us some really good ideas on how we can improve our service to our clients by reacting as best we can, especially given the sensitive nature of our legal work.”
According to Dementia-Friendly Orange County’s website, “There may be as many as 5,000 people in Orange County with dementia. Thanks to the vision of the County Commissioners and the Department on Aging, Orange County is well on its way to being dementia friendly. We boast two wonderful senior centers and offer a range of services for the aging community. That’s why our focus is on local businesses. Our vision is to have a community where people can continue to shop and conduct their day-to-day activities with as much independence and dignity as possible.”
For more information on Dementia-Friendly Orange County, please visit them on the web at www.dforangecounty.org.
Below are additional resources:
http://www.resourcesforseniors.com (Previously the Council on Aging of Wake County)